Freelance Portfolio
A curated list of freelance projects completed since 1st year of college, highlighting cross-domain problem solving, dashboard building, data wrangling, and automation.
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RAG over document using Gemini
Made an end-to-end optimized chatbot for document referencing and search analytics for internal managerial tools.
Impact:
Enabled efficient document search and retrieval for internal operations.
Tech Stack:
Chatbot integration with Existing CRM System
Integrated an existing customer service chatbot with the client's CRM backend to enable dynamic retrieval and update of customer tickets, orders, and interaction histories. Implemented secure API endpoints and a context manager to maintain conversation continuity across sessions.
Impact:
Automated ~60% of repetitive CRM queries, improving response time for customer support by 35% and reducing manual data lookup tasks.
Tech Stack:
Chatbot using RASA
Implemented NLU principles in creating intents, actions and stories for user requests and responses. Migrating BotPress story graphs into simpler cleaner Rasa code streamlining user experience and reducing cost by 45%.
Impact:
Improved client's ticket query with order delays and reduced call complaint logs by 12%.
Tech Stack:
Customer Review Sentiment Analysis Pipeline
Built an automated sentiment analysis system to categorize customer reviews from multiple e-commerce sources (Shopify, Etsy) into positive, negative, and neutral sentiments. Integrated the results into Power BI dashboards for daily trend visualization.
Impact:
Helped client identify negative review spikes 3× faster, enabling proactive issue resolution and boosting customer satisfaction metrics.
Tech Stack:
CRM Data Wrangling & Research
Cleaned and structured messy CRM export data, conducted trend analysis, and built summary metrics for reporting. Refactored legacy BI system with a leaner and simpler PowerBI dashboard for performance charts.
Impact:
Improved data quality and streamlined reporting processes.
Tech Stack:
News & Blog Scraping with Financial Correlation
Scraped finance-related news/blogs from Yahoo Finance and cross-referenced them with corresponding stock data to highlight correlation patterns.
Impact:
Provided insights into possible media influence on market behavior.
Tech Stack:
Compiled Reports for Sales Performance
Analyzed historical sales data to generate detailed performance reports segmented by region and category.
Impact:
Delivered easy-to-read summaries to help improve regional sales decision-making.
Tech Stack:
ETL Report Generation + Power BI Dashboards
Generated ETL pipelines for health monitoring data and visualized the results through interactive Power BI dashboards for a UK-based health analyst.
Impact:
Improved monthly reporting efficiency and health trend tracking accuracy.
Tech Stack:
Power BI Dashboards + Logstash Pipelines
Developed dashboards for visualizing ticket transaction logs and built Logstash pipelines to preprocess and clean large transactional data streams.
Impact:
Streamlined data pipeline setup and enabled business intelligence turnaround faster.
Tech Stack:
Analysis Dashboard for Test Logs
Built a Kibana-based analytics dashboard to visualize large volumes of system test logs, enabling quicker debugging and test evaluation for internal QA teams.
Impact:
Enabled real-time log analytics and reduced test-cycle troubleshooting by ~40%.
Tech Stack:
Periodic Web Scraper for Facebook Marketplace & Zillow
Created a web scraper that periodically extracts property listings and price trends from Facebook Marketplace and Zillow for market research.
Impact:
Enabled daily scraping and data dumps, helping track property price trends over time.
Tech Stack:
11 Projects Shown
Delivering quality solutions across diverse domains